Return & Refund Policy
Thank you for your purchase. We hope you are happy with your purchase.
We invest heavily in advanced quality measures guaranteeing our nutritional products’ potency, safety, and effectiveness.
Because we have absolute confidence in our nutritional products, we stand by our 100% Money Back Guarantee on any Plasma NRG nutritional products purchased directly from us.
If you are not completely satisfied with your purchase for any reason, contact us [cs@plasmanrg.com] to return your items for a full refund or exchange within 45 days of the purchase date. You will receive a timely and courteous 100% refund of the purchase price.
Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 45 days of the purchase date. All returned items must be with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at cs@plasmanrg.com Email Address] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number,] place the item securely in its original packaging and [include your proof of purchase ], and mail your return to the address provided by our customer service through email.
Please note you will be responsible for all return shipping charges.
However, if you are returning because of damaged or wrong items you have received, we will pay for or reimburse the shipping cost.
Please use a trackable shipping service to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange for damaged items.
Please allow at least 7-10 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
If you have any questions concerning our return policy, please get in touch with us at:
